Frequently Asked Questions
Everything you need to know about your favorite performance gear.
How do I determine the right size for my workout gear?
We provide a comprehensive size guide on each product page. Since our apparel is designed for high-intensity training, most items offer a compression fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days. Priority and overnight shipping options are available at checkout if you need your gear sooner for a competition or event.
Do you offer military or first responder discounts?
Yes, we are proud to support those who serve. Military members, veterans, and first responders can verify their status through GovX at checkout to receive an exclusive discount on their order.
How should I care for my Born Primitive apparel?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners, as these can break down moisture-wicking properties.
Do you ship internationally?
We ship to athletes all over the world. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.